We offer a wide range of vehicles, including compact cars, sedans, SUVs, luxury vehicles, and 7-seaters. All cars are well-maintained and ready for both short and long-distance travel.
Yes, we accept international driver’s licenses. A valid government-issued ID, such as a passport, is also required at the time of booking or pickup.
We operate across major areas in England, with convenient pickup and drop-off options. You can choose your preferred location during booking, or contact us for assistance.
You can easily make a reservation through our website by selecting your preferred vehicle, rental dates, and pickup location. Once you submit the required details, you’ll receive a confirmation email with all booking information. You can also contact our support team for assistance with manual bookings.
Yes, you can modify or cancel your reservation anytime before the scheduled pickup time. Simply log in to your account or contact our support team, and we will help you update your booking details based on availability.
Cancellations made at least 24 hours before the pickup time are eligible for a full refund. Cancellations made within 24 hours may incur a fee. No-shows or last-minute cancellations may be charged the full rental amount. Please review your booking confirmation for specific terms.
We accept all major debit and credit cards, including Visa, MasterCard, and American Express. Bank transfers and online payments may also be available depending on the booking type. All payments are processed securely for your peace of mind.
No, we do not have hidden fees. All costs—including rental charges, insurance options, taxes, and additional services—are clearly displayed during the booking process. You will always know the exact amount before confirming your reservation.
Yes, a refundable security deposit is required at the time of pickup. The amount depends on the vehicle type and rental duration. This deposit is fully returned at the end of the rental period, provided the vehicle is returned in the same condition.
Yes, all our vehicles are fully insured as per UK rental regulations. Basic insurance is included with every booking, and you can also choose additional coverage options for extra peace of mind.
Absolutely. We offer a wide range of automatic vehicles, including compact cars, family SUVs, and premium models. Simply select “Automatic” during the booking process to view available options.
Yes, you can request a specific model based on availability. While we guarantee the vehicle category you select, we do our best to provide your preferred model whenever possible.
At New Wheels Ltd, we combine quality vehicles with exceptional customer service.
Whether short-term or long-term rental, our fleet is ready to take you wherever you need to go.
Reliable. Affordable. Professional.
